Field Service Technician/Diesel Mechanic

Don’t let this opportunity pass you by.  Apply now!

Why you should join the Putzmeister team: 

• Competitive pay: Starting between $30 - $40/hr, or more for a well-qualified candidate. There are many opportunities for overtime so you can earn more! You can expect to earn over $80,000 your first year.  
• Dispatched from your home in a Putzmeister company vehicle! Enjoy getting paid to travel in a company vehicle to client sites to service their equipment. 
• Unbeatable benefits package and perks including medical, vision, dental, 401k with company match, company-paid hospital indemnity/accident insurance, HSA, FSA, company-paid life, company-paid STD/LTD, paternity leave, profit sharing, education reimbursement, PTO, pet insurance, boot reimbursement, employee discounts, company events, and more! 
• Grow your career with Putzmeister: You will have the opportunity to make your name with a global leader. You will make a real impact on the organization and their customers, and there are incredible opportunities for career advancement with Putzmeister for individuals with the drive and initiative. 
• Employee tenure: Putzmeister America is proud to be a company that employees want to grow with, with many team members having tenures of over 10+ years! 
• Opportunity to travel: With at least 75% travel, you will enjoy travelling and interacting with our customers at their sites while working on a wide range of heavy equipment and concrete pumps.  

• At least 3 years of experience diagnosing and repairing heavy equipment or diesel equipment. Experience working on concrete pumps is highly preferred but not required.  
• Able to travel 75%. 
• Valid driver’s license. 
• Driver’s license must REAL ID or have a passport. 

• Manage time and territory to provide timely & effective resolution of customers’ equipment problems / concerns in the field, sometimes in difficult situations. 
• Travel to customer locations, often on very short notice, to perform in-depth troubleshooting on electrical, hydraulic, mechanical, and interrelated problems. 
• Professionally communicate information concerning repairs, production issues, product quality, or customer related issues. 
• Provide in-service or commissioning of new equipment at customer locations. Complete handover documentation. 
• Provide professional training on machine operation, trouble shooting, and repair techniques to customers / agents in the field. 
• Provide technical support to the agent / customer via multiple channel paths (email, telephone, text, etc.) and manage Warranty / Goodwill issues and concerns. 
• Coordinate Boom inspections and welding repairs as needed for customers. Provide / complete the required documentation for records. 
• Market / Support Authorized Service Centers (dealers) to customers for repair work and parts purchases (in and out of warranty). 
• Aid in evaluation and selection of potential Service Centers (dealers). Assist and measure service center against established PM Service Standards. 
• Prepare timely field service reports in a well written and concise manner and file them on a weekly basis. 
• Keep abreast of industry technology and trends including concrete pumping applications / processes. 
• Perform additional duties as requested or required.